Technology support specializing in music/media

I have worked for Florida International University for the last 8 years in Information Technology Support and call center help desk. I have worked on both Mac (since 1986) and PC platforms (Windows XP thru Windows 7). As a music producer I've had the privileged of having my music used on high profile TV programs both nationally and internationally. My experience in the university environment has given me solid help desk skills and common problem solving for our users, both staff and studen... Read More >>